Terms of Service
1. Scope
The following apply to all orders via our online shop
CONDITIONS. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who has a legal transaction for purposes
concludes, which are predominantly neither their commercial nor their
can be attributed to independent professional activity.
Entrepreneur is a natural or legal person or a
legal partnership, which upon conclusion of a
Legal transaction in exercise of their commercial or self-employed
professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Hanftopia e.U.
By placing the products in the online shop, we give a binding
Offer to conclude a contract for these articles. You can use ours
First place the products in the shopping cart without obligation and make your entries
correct at any time before submitting your binding order,
by explaining the provided and explained in the order process
Use proofing tools. The contract is concluded by going through
Click the order button to view the offer in the shopping cart
accept contained goods. Immediately after submitting the order
you will receive another confirmation by email.
3. Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the contract text and send you the order data and ours
GTC in text form. You can find the contract text in our customer login
see.
4. Terms of delivery
In addition to the stated product prices, shipping costs may also apply.
You can find more detailed information on shipping costs, if applicable, from
the offers.
You basically have the option of
Collection from Mike Mészáros, Am Steinenbach 8, 6900 Bregenz, Austria
during the following business hours: 4 days
5. Payment
The following payment methods are generally available in our shop:
Payment in advance
If you choose to pay in advance, we will give you ours
Bank details in a separate email and deliver the goods later
Incoming payments.
PayPal
During the ordering process you will be taken to the website of the online provider PayPal
forwarded. In order to be able to pay the invoice amount via PayPal,
you have to be registered there or register first with your
Legitimate access data and confirm the payment order to us.
After placing the order in the shop, we request PayPal to initiate the
Payment transaction on. The payment transaction is processed through PayPal
carried out automatically immediately afterwards. Receive more information
You during the ordering process.
6. Retention of Title
The goods remain our property until full payment.
.
7. Transport damage
If goods are delivered with obvious transport damage, make a complaint
Please contact the deliverer as soon as possible and take them to you
please contact us immediately. Failure to file a complaint
or contact has for your legal claims and their
Enforcement, in particular your warranty rights, no
Consequences. But they help us face our own claims
to claim against the carrier or the transport insurance
can.
8. Warranties and Guarantees
Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
The following applies to used goods: if the defect disappears after one year
Delivery of the goods occurs, claims for defects are excluded.
Defects that occur within one year of delivery of the goods,
can decrease within the statutory limitation period of two years
Delivery of the goods can be claimed.
The above restrictions and shortened deadlines do not apply to claims
due to damage caused by us, our legal representatives or
Vicarious agents were caused
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfillment of which the
proper execution of the contract is only made possible and
the contractual partner may regularly rely on compliance
(Cardinal obligations)
• as part of a guarantee promise, if agreed, or
• as far as the scope of the product liability law is opened.
Information on any additional guarantees that may apply and
you can find the exact conditions for each product and on
special information pages in the online shop.
9. Liability
For claims based on damage caused by us, our statutory
Representatives or vicarious agents are caused, we are always liable
unlimited
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• as far as the scope of the product liability law is opened.
In the event of a breach of essential contractual obligations whose fulfillment the
proper execution of the contract is only made possible and
the contractual partner may regularly rely on compliance,
(Cardinal obligations) through slight negligence on our part, ours
Legal representatives or vicarious agents are liable for the amount
limited to the damage foreseeable when the contract was concluded, with
the occurrence of which must typically be expected.
Otherwise claims for damages are excluded.
10. Code of Conduct
We have submitted to the following codes of conduct:
- Trusted Shops seal of approval
- Link: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which you can find here. Consumers have the opportunity to use this platform to settle their disputes.
To resolve disputes arising from a contractual relationship with a
Consumers or whether such a contractual relationship at all
exists, we are to participate in dispute settlement proceedings before a
Consumer arbitration board obligated. General is responsible
Consumer arbitration board (from 01/01/2020: the
Universal arbitration board) of the Center for Arbitration e.V.,
Straßburger Strasse 8, 77694 Kehl am Rhein, https://www.verbübers-schlichter.de. We will take part in a dispute settlement procedure before this point.
12. Protection of minors
If your order includes goods, there are age restrictions on their sale
is subject to, we provide through the use of a reliable process
including a personal identity and age check
sure that the customer has reached the required minimum age.
The deliverer only hands over the goods after an age check and
only to the customer personally.
13. Alternative Dispute Resolution
Alternative dispute resolution in accordance with Art. 14 Paragraph 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to turn to [name, address, website of the alternative dispute resolution body] to resolve their disputes. We are obliged to take part in dispute resolution proceedings before this point. We will take part in such a process.
We are ready to take part in an out-of-court arbitration procedure before a consumer arbitration board.
You can also send it to office@hanftopia.at.
13. Cancellation policy
Right of withdrawal
You have the right, within fourteen days without giving a reason, to do so
To withdraw from the contract. The withdrawal period is fourteen days from
The day on which you or a third party named by you who is not the
Is the carrier who has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Mike Mészáros, Am
Steinenbach 8, 6900 Bregenz, Austria, offic@hanftopia.at, phone:
+436504031073) by means of a clear explanation (e.g. a with the
Letter sent by post, fax or e-mail) about your decision,
to withdraw from this contract. You can do that for that
Use the attached sample cancellation form, but not
is prescribed.
To meet the withdrawal deadline, it is sufficient
that you are notified of the exercise of the right of withdrawal before it expires
send the cancellation period.
Consequences of withdrawal
If you withdraw from this contract, we will have you all the payments that we
received from you, including delivery costs (except
the added cost of having another
Type of delivery than the cheapest one offered by us
Have chosen standard delivery), immediately and at the latest within
repayable fourteen days from the date on which the notice was given
We have received your revocation of this contract. For this
We use the same method of payment for repayment that you used for
original transaction, unless with you
something else was expressly agreed; in no case will you
We charge a fee for this repayment. We can make the repayment
refuse until we have received the goods back or until you
have provided evidence that you have returned the goods, ever
whichever is the earlier.
You have the goods immediately and in any case within fourteen days at the latest
the day on which you inform us about the revocation of this contract,
to be returned or handed over to us. The deadline is met if
You send the goods before the period of fourteen days has expired
are responsible for the direct costs of returning the goods
a possible loss of value of the goods only arise if this
Loss of value on one to check the condition, properties and
How the goods work does not require handling them
is due.
The right of withdrawal does not apply to the following contracts:
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Mike Mészáros, Am Steinenbach 8, 6900 Bregenz, Austria, offic@hanftopia.at
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this is communicated on paper)
- date
(*) Delete where inapplicable.